- We will respect you as an individual, and your rights
to be given an equal opportunity to succeed.
- We will offer you help and advice throughout the time we work with you.
- We will give you information you need about
services in ways that works best for you: over the phone, in person, by letter, by email, and through our website.
- We will provide staff who have the skills, qualifications and
commitment to support you and encourage you to succeed.
- We will help to identify your goals and choose a course which best
meets your aims and takes into account your existing qualifications, skills
and experience.
- We will give you up-to-date and accurate information as quickly as we can.
- We will take into account any support you may
need and make sure that this information is given to your tutor, where you
wish this to happen.
- We will ask you what you think about BEGIN and use your feedback to improve services.
- We will tell you how you can make a complaint to make it easy for you to tell us when things go wrong and be clear on how we can put things right.
Policies and Important Documents
|
 Updating...
ĉ Fiona Vale, 9 Apr 2020, 09:10
|