BEGIN

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Begin Service Feedback

Please score our services Excellent, Good, Fair or Poor for each question.

About Begin:

1 How do you rate the Begin service overall?

Excellent
Good
Fair
Poor

2 How did you find out about begin? (website, enquiry form, stall, postcard/leaflet, other)

3 Did you find it easy to find out about the Begin service?

Excellent
Good
Fair
Poor

Comments

4 What do you think of Begin forms and information? (our information sheets, forms, letters etc)

Excellent
Good
Fair
Poor
Not Seen

Comment

5 How well did begin staff deal with your enquiry?

Excellent
Good
Fair
Poor

Comments

6a How did the begin service help you? Did you -

Feel more confident?

Yes
No

Have more of an idea of what to do next?

Yes
No

6b How did Literacy, Numeracy or ESOL Classes help you?

Did you start a class?

Yes
No

Did you get a qualification?

Yes
No

Did you get a qualification for ILR/Citizenship?

Yes
No

Did you get work or voluntary work?

Yes
No

Did you go on another course?

Yes
No

Other comments

7 Can you suggest any ways we could improve the Begin service?

We welcome your feedback. If you want to be entered into our prize draw please let us know:

Name

Phone Number

Thanks for filling this in. Please get in touch if you need any further help or advice. Telephone 0115 978 0942.

Generated: 20/04/2007 | Modified: 12/07/2011 by Andrew Bothamley | Expires : 15/12/2012